Responsible for assisting medical provider with direct patient care, performing clerical/ environmental duties and organizational compliance tasks. Responsible for appointment scheduling and chart management. Provides medical care and information to patients so that they may fully utilize and benefit from clinic services. Conveys a positive image of the clinic.
Fulfills patient care duties to include checking schedules and organizing patient flow; accompanying patients to exam/ procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing exam room/ setting up instruments etc; collecting patient history; performing screenings/ lab test per Medical Provider’s orders; assisting Medical Provider/ other Licensed nursing staff with various procedures; charting; relaying instructions to patients/ family; answering telephone calls and providing pertinent information.
Fulfills clerical duties to include sending and receiving patient medical records; completing patient referrals for diagnostic tests or specialist services; completing other forms and requisitions as needed; scheduling appointments / verifying insurance coverage; entering patient demographics; managing charts to ensure information is completed and filed appropriately.
Must have a High School diploma, some college preferred or attended and/ or graduated from training to become a Medical Office Assistant.
LICENSURE, REGISTRATION, CERTIFICATION:
Certified MOA preferred but not required. Attain BLS certification during the introductory period and maintain certification during employment.
Minimum of one-year work experience in the health care field.